Back

TERMS OF USE

Welcome to the website of Kilala Communication Co., Ltd.

By continuing to access this website, browse its materials, or submit documents or requests through it, you agree to the following Terms of Use. If you do not agree to these terms, please discontinue your use of the website.

Article 1. Copyright and Intellectual Property Rights

1. Ownership of Intellectual Property: This website and all content available on it, including but not limited to text, designs, graphics, user interfaces, images, videos, market data, promotional materials (Media Kits, Rate Cards), and source code, are the intellectual property of Kilala or third parties that have licensed such content to Kilala. The copyright notice displayed on this website is:
"Copyright © 2018-2026 Kilala Communication Co., Ltd. All rights reserved."

2. Trademarks and Branding: All trademarks, trade names, logos, publications, and service identifiers appearing on this website are the property of Kilala and are protected under Vietnam's Law on Intellectual Property and applicable international treaties.

3. Permitted Use: Kilala permits Users to view, extract, print, download, and temporarily store publicly available materials solely for reference, research, and internal evaluation of potential business partnerships. Users must retain Kilala's original copyright notices and attributions when using these materials.

4. Intellectual Property Infringement: Any unauthorized copying, quotation, modification, distribution, publication, or commercialization of website content without Kilala's prior written consent shall constitute an infringement of intellectual property rights. Kilala reserves the right to require Users to cease such activities, remove infringing content, and compensate for any resulting damages, where applicable.

Article 2. Rights and Responsibilities of Kilala

1. Website Management and Content Modification: Kilala reserves the right to modify, suspend, or discontinue any content or functionality of part or all of the website at any time without prior notice.

2. System Security and Protection: Kilala may implement necessary technical security measures to protect the website against unauthorized access, modification, interference, or destruction of information.

3. Limitations of Internet Transmission Security:

  • When using this website, information may be transmitted through telecommunications networks and infrastructure beyond Kilala's control. Accordingly, Kilala shall not be responsible for delays, failures, or interruptions in data transmission over the Internet.
  • Although Kilala implements security measures, no data transmitted over the Internet can be guaranteed to be 100% secure. Kilala cannot guarantee the absolute security of information provided by Users and shall not be responsible for unauthorized access beyond its reasonable control.

4. Use of Submitted Ideas and Materials:

  • Information and materials voluntarily submitted by Users through the website that do not constitute confidential business information shall not be treated as confidential.
  • Kilala may use ideas, proposals, or suggestions submitted by Users through the website for service development, publication production, or marketing purposes without any obligation to provide compensation or remuneration to the submitter.

5. Right of Refusal: Kilala reserves the right to reject, discontinue, or cancel the processing of information, documents, or service requests submitted through the website without being required to provide a reason.

Article 3. Rights and Responsibilities of Users

1. Accuracy and Ownership of Submitted Information:

  • Users are responsible for ensuring that all information and documents submitted through the website, including business inquiries, project materials, resumes, academic qualifications, and professional certificates included in job applications, are accurate, truthful, and lawfully available for their use.
  • Kilala shall not be responsible for disputes arising from inaccurate or misleading information provided by Users. Kilala also reserves the right to refuse services or cancel an application if false information is discovered.

2. Compliance with Website Security and Usage Rules:

  • Comply with applicable Vietnamese laws when using the website;
  • Refrain from interfering with, negatively affecting, or disrupting other Users' access to the website;
  • Refrain from unauthorized access, interference, reverse engineering of source code, or any activities that may compromise the management or operation of Kilala's website;
  • Refrain from using automated tools, including robots, crawlers, or spiders, to collect data without authorization.

3. Disclaimer Regarding Business Decisions:

  • All materials, market research data, and service information provided on this website are intended for preliminary reference purposes only and do not constitute a binding offer to enter into a contract.
  • Users acknowledge and agree that Kilala, its affiliated companies, management, and employees shall not be liable for any losses, damages, or expenses arising from business or investment decisions made by Users based on information obtained from this website.

4. Sole Course of Action: If Users disagree with any information provided on this website or any provision of these Terms of Use, the only course of action they should take is to discontinue accessing the website and using the information it provides.

Article 4. Data Collection, Processing, and Information Protection

1. Purposes of Data Collection and Use: Information voluntarily provided by Users through the website, including contact forms, service inquiries, and recruitment applications, will be used internally for the following purposes:

  • For Clients and Business Partners: Responding to service inquiries, providing quotations, assisting with contract arrangements, improving communication solutions, and sending professional newsletters where consent has been obtained.
  • For Job Applicants: Evaluating resumes and applications, contacting candidates for interviews, conducting recruitment procedures, and retaining applicant information in Kilala's talent database for future career opportunities unless the applicant requests its removal.

2. Information Security and Disclosure: Kilala is committed to complying with Vietnamese laws and regulations on personal data protection. Kilala does not transfer, sell, or disclose Users' personal information or job applicants' application data to third parties for commercial purposes, except in the following circumstances:

  • With the User's prior written consent, including consent provided by email;
  • Upon receipt of a written request from a competent government authority or investigative agency in accordance with applicable laws.

3. Rights of Data Subjects: Users and job applicants have the right to request that Kilala review, update, correct, or delete their personal information or application records from its storage systems. Such requests may be submitted to the relevant department through Kilala's official email address.

Article 5. General Provisions

1. Governing Law and Jurisdiction: These Terms of Use shall be governed by and construed in accordance with the laws of the Socialist Republic of Vietnam. Any disputes arising from the use of this website shall be submitted to a competent People's Court in Ho Chi Minh City for resolution.

2. Severability: If any provision of these Terms of Use is declared invalid, unlawful, or unenforceable by a competent government authority or court, such determination shall not affect the validity or enforceability of the remaining provisions.

3. Entire Agreement and Amendments:

  • These Terms of Use constitute the entire agreement between Kilala and Users regarding access to and use of the information available on this website.
  • Kilala may amend these Terms of Use at any time by publishing an updated version on the website. Users are responsible for regularly reviewing the website to stay informed of any changes to these binding terms.

4. Feedback and Complaints:
Kilala welcomes feedback and suggestions from Users regarding the website and its content. For inquiries, feedback, complaints, or requests for clarification concerning this website, please contact:

Kilala Communication Co., Ltd.
3rd Floor, Copac Square Building, No. 12 Ton Dan Street, Xom Chieu Ward, Ho Chi Minh City, Vietnam
Phone: +84-28-3827-7722
Office Hours: 8:00 AM – 5:00 PM (excluding Saturdays, Sundays, public holidays, and certain company-designated days off)

Back